Service Area

ICS supports clients located all over the Delaware Valley, with particular focus on Center City Philadelphia, Bala Cynwyd, Conshocken, and Plymouth Meeting.

By utilizing Watchdog Managed Services we can now do a large majority of our work remotely. If a user in your office experiences a problem we can remotely access his or her PC and have them show us the problem. While connected we can see exactly what the user sees and the user can see what we are doing to correct the problem. This kind of remote access allows us to resolve an issue in minutes instead of hours. It also eliminates confusion because the user can be right there with us seeing how we corrected the problem.

ICS also has the capability to remotely connect to any PC or Mac anywhere in the world, as long as it has Internet access. Our system is permission based the user has to grant us access each time we connect. Clients who travel have found this invaluable when they ran in to a problem while on the road.